Refund & Cancellation Policy

Last updated: 8 November 2026

This policy explains how payments, cancellations and refunds work for the paid plans and services offered by Labor Force AB through our website and candidate portal.

What You Are Paying For

Labor Force AB does not charge candidates a recruitment fee for applying to vacancies. Payments on this website are for optional paid services only, such as document verification plans, vacancy match plans, candidate portal subscriptions and agent plans. A payment is not a fee for a job, a visa or a placement.

• Payments are processed securely by Razorpay. We do not store your card or bank details.
• Plans are one-time purchases for the period shown on the plan. They do not renew automatically.

No Refunds

Our services start as soon as your payment is confirmed. For this reason, all payments are final and non-refundable once a plan has been purchased and activated. Please read the details of each plan carefully before you pay.

Cancellation

A plan cannot be cancelled after it has been activated. You may stop using a plan at any time, but the amount paid is not refunded for any unused part of the plan period.

Duplicate or Failed Payments

If money was taken from your account but your plan was not activated, or if you were charged more than once for the same plan, please contact us. After we confirm the payment, we will either activate your plan or refund the extra or unmatched amount to the original payment method.

• Send us your registered email, the date of payment and the Razorpay payment ID (it starts with "pay_").
• Approved refunds go back to the original payment method. Banks and card networks usually take 5 to 7 working days to show the amount.

Employment and Visa Outcomes

Employers, immigration departments and other authorities make their own decisions on job offers and visas. Labor Force AB does not guarantee a job offer, a visa or a travel date, and a refund is not available because of a decision made by an employer or an authority.

Changes to This Policy

We may update this policy from time to time. The version that applies to you is the one published on this page on the day you make your payment.